PLEASE READ DELIVERY TIMES- updated 18th June 2018
Please allow me as long as possible to make your order.
I am going to be moving house early July and setting up my new workroom will take a couple of weeks so if your order is not urgent please allow longer for the delivery date.
Any questions please do give me a call. Wedding season is a very busy time for me and so if you have a query phone calls are the quickest way for me to help you as emails can be quite time consuming.
For all orders please let me know the date needed by on checkout, this helps to ensure I post out in time.
I handmake everything to order as the orders come in and there is only one of me so please if you have left your order to the last minute order from the urgent section. Postage there is all set for special delivery. Any orders placed not ordering from there requesting a delivery date within 1 week and just choosing 1st class will be cancelled. You will be sent an automated email confirming this and a refund through paypal may take a week.
During the payment process there is a box which is titled 'date needed by'. Please write in there either the wedding date or date needed by. I work with these dates when organising which orders I post out first. Please allow me time to make the orders which are needed before the later weddings.
When I have made your order it will be posted out first class but please be advised delays within the postal system do happen of which I have no control and cannot be held responsible for. When placing your order there is the option to choose special delivery which I strongly recommend if the wedding date is soon.
If you choose 1st class delivery for an order that is needed for a wedding within the next 2 weeks you do so at your own risk. I cannot refund on orders that are not delivered in time. Special delivery is a bit more expensive but is guaranteed to arrive by 1pm the day after I post your order 1st class is not.